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Q&A for Supporting Document for Shenzhen House Provident Fund Related Business

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Q: What documents are needed when individual employees wish to amend personal information?
A: Shenzhen House Provident Fund Personal Information Amendments Form;
HPF card;
Proof of identity;
Other document for following cases:
Amendment certificates or permanent-resident booklet issued by police office, for name, ID number amendments;
Permanent-resident booklet, for household registration amendments;
Marriage certification, divorce certification from council, for marriage status amendments.

Q:
What documents are needed when companies wish to amend information?
A:
Company information amendments should be claimed within 30 days from the changing event. Besides fill out Shenzhen House Provident Fund Company Information Amendments Form, the following items are also required:
Proof of Business, for changing company name, type of business;
Proof of Business and identity proof of legal representatives, or finance administrator, for changing legal representative, or finance administrator;
If the direct-debt bank information changed, such as bank name, bank account, agent bank, the company should then re-sign a Shenzhen House Provident Fund Direct-Debt Agreement.
For the above first two cases, the amendments would be made by HPF centre after received from government information share service.

Q:
What documents are required for set-up or withdraw subsidiary company, or company dismissed, bankrupt or merged?
A:
For set-up or withdraw subsidiary company, or company dismissed, bankrupt or merged, de-registration should be submitted by the subject company or the clearance team within 30 days from the event. Besides the Shenzhen House Provident Fund Deregistration Form, the following documents are also required:
Certificate of Approval for set-up the subsidiary company, or company being merged;
Adjudication of Bankruptcy by council, Deregistration Approval by superior organisation for company bankruptcy, dismissal, deregistration;
Administrative Punishment Decision from Commercial Registration Authority when the company’s Business License is withdrawn.
Before deregistration, the company should transfer HPF for employees; for employees whose HPF are not transferred, the HPF management centre shall transfer them into sealed-up accounts.

Q:
How should newly established company pay for HPF?
A:
Newly established companies should register with the HPF management centre within 30 days of company set-up, as well as have delegated personnel to complete the registration with the HPF management centre. The following documents are required:
Application Form for Shenzhen Company House Provident Fund Payment and Delegated Personnel Registration;
Shenzhen House Provident Fund Auto-Payment Agreement;
Identification documents of legal representatives or administrator;
Identification documents of delegated personnel;
Proof of company

In which, the Proof of company includes:
Certificate of Approval from government authorities;
Certificate of Registration from government for public sector companies;
Certificate of Registration for private non-enterprise units;
Certificate of Registration of Social Group Legal Person.
All the supporting documents are received by HPF centre from government information sharing platform.

Q:
Under what circumstances, companies can reduce the payment proportion of HPF?
A:
If the company has made loss for a consecutive 2 years, it can file HPF payment proportion reduction in the last month of year that made loss. The filling process must be made within 30 days.
The following documents are required:
Application Form for Shenzhen House Provident Funds Payment Proportion Reduction;
A written decision from the employee committee or trade union;
Audit report from a qualified institution.

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