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Clients' Testimonials

I’m glad to introduce you that working with Kaizencpa and Mrs. Yuki Li specifically, means complete customer delight as they have a very professional and kind team. I contacted Kaizencpa for my client’s trademark applications in China. In the meanwhile, we were informed that there’s a trademark squatter registered my client’s trademarks in bad faith. Knowing this, Mrs. Yuki Li handled the process very successfully since she was very attentive and responsive while she also informed us kindly about every step of it. I’m pleased to work with Kaizencpa since I had the chance to work with a professional team and such people.

Ayşe Begüm Türker
Executive Attorney, Özbey Law Firm
Kaizen provides a wide range of high-level professional services to us. With special thanks to the Business Development Manageress - Miss Renee Chan, for the provision of assured speedy response and attentive services.

Mr. Eric Ho
Finance Manager, Q P Group Holdings Limited


【Translated Version】
Kaizen CPA Limited has been committed to providing professional solutions based on the need of clients and rendering efficient services and giving timely feedback on company structure construction and accounting and audit, which always make clients feel satisfied.

Ms. Sherry Zhao
DBS Bank, Beijing Branch
自从2007年加入ASG后开始和启源中国的同事们合作, 一晃已经13年了。 虽然启源的员工换了幾批,但年轻的她们一贯认真负责有效的工作态度,专业度以及永远把客户放在第一位的理念让ASG 做为客户之一非常满意, 我们的合作也一直很愉快... 今后无论市场如何变换,希望启源越做越好,也祝福启源的中国同事们永远保持一颗年轻热情的心!

【Translated Version】
It has been 13 years since I joined ASG in 2007 and started working with colleagues from Kaizen China. Although Kaizen’s colleagues have changed several batches, ASG, as one of the clients, is very satisfied with the prudent and efficient work attitude, professionalism, and the consciousness of putting the needs of their clients at the first place, and our cooperation has always been very joyful. No matter how the market changes in the future, I hope that Kaizen will do better and better. I also wish the China team of Kaizen to maintain a young and enthusiastic heart as always!

Ms. Maria Guo
ASG, China

I am satisfied with Kaizen’s service so far.

Ms. Renee Chan have been very responsive and are able to direct me to the right person (i.e. your specialist team in various regions in China) if you are not the subject-matter expert. I will continue to use Kaizen in the future should any need arise.

Ms. Yvonne KO, Deputy General Manager
Project Finance & Payment Control
New World Development, Listed in Hong Kong

I am pleased to advise you that our WOFE in Shanghai is already fully operating in smooth manner.

Frankly, thank you very much for Ms. Renee Chan efforts since first time I contacted you for setting up an office in Shanghai, you and your colleagues doing each work during period are effectiveness and efficiency always, as well as give me a lot of valuable advice I need to pay attention regarding taxation, accounting and human resources of the new company.

In addition, your services provided to me at a time when I have faced with the heavy commitment of business expansion is highly appreciated.  

Mr. Roy LEUNG, Director
THE STING Sourcing and Productions, Hong Kong
I appreciate the services provided by Kaizen, it is professional and suit our need. Ms. Renee Chan is a pleasant and helpful consultant who shows her profession and patience when we encounter problems and questions by answering them comprehensively. Noted that Kaizen has a great network and support in China, we do trust Kaizen is one of the service providers which we highly recommend.

Ms. Maggie WU
Assistant Company Secretarial Manager
China Tonghai International, Listed in Hong Kong

Kaizen CPA Limited is a very professional consultant company in providing excellent service and support. They offer a lot of solid and reliable solutions in accounting, finance, taxes, and company registration in many countries. I am impressed by their personnel, especially Ms. Renee Chan, who is always responsible, detailed, patient, and caring to their clients with good communication and interaction. I remembered that I didn't fully understand the difference in tax issue between LLC and C-Corp regarding USA companies; however, Ms. Renee Chan explained the differences to me carefully, I was so touching at that moment.

We appreciate Kaizen's decent work and dedication. If we have other requirements in the future, the number one choice is definitely being KAIZEN. Moreover, we will recommend Kaizen to our friends and partners without any hesitation.  

Mr. Jason CHENG, Manager
Zhongke Zixin Technology, Hong Kong
貴司和您 (Renee Chan) 是非常專業的團隊,非常敬業,跟進得也很及時,同時也提供了專業的建議給我。

【Translated Version】
Your company and you (Renee Chan) are a very professional team, very dedicated, very timely in following up and providing professional advice to me!

Mr. Jason, Director
VereVerto (SARL), France

與啓源合作的這段時間非常愉快,也特別感謝啓源的陳副理(Renee Chan)過去3年的專業服務與協助,相信未來集團有其他相關需求也會持續選擇啓源作為合作夥伴。

【Translated Version】
Kaizen is a professional firm with quick response. Two years ago, we learned about Kaizen through a law firm in Taiwan. After discussing with Kaizen, we decided to appoint Kaizen to assist our group of companies in setting up a subsidiary in Hong Kong. After two years of working together, we have found that Kaizen is always able to provide professional and accurate services to meet the needs of our clients, as well as reminding them of the annual paperwork required to meet the requirements of the authorities. We are always willing to listen to our clients' needs and carefully analyze the advantages and disadvantages of different ways of setting up a company, so that we can help our clients to better understand the relevant regulations and achieve their goals.

It has been a pleasure working with Kaizen and I would like to thank Renee Chan, Assistant Manager of Kaizen, for her professional service and assistance over the past 3 years. I believe that we will continue to choose Kaizen as our partner for other related needs in the future.

Mr. Eric YEH, Director
United Biomedical Inc., Listed in Taiwan

Skyfine, Taiwan

Very fast and professional. Really helpful on getting all documents.

Ms. Ivy Wong
HR and Office Manager
This year we celebrate our 10year's anniversary of our brand "SOUL", Kaizen witnessed our brand evolving. WIth the aid of Kaizen's Intellectual Property Rights service we have registered our brand worldwide for more than 20 countries. Made me feel my tasks were in good hands and well maintained and updated. Of course, they offered good advice and made our decisions a lot easier.

I'm glad that we have chosen Kaizen to be our partner and we highly recommended their services.

Mr. Vincent POW, COO
SOUL, Hong Kong
Kaizen provides comprehensive services from Company Incorporation to Intellectual Property to our company. With their group of professional and qualified consultants, they have always strived to meet our expectations in a timely manner. With these qualities and having worked together for over 10 years, Kaizen remains our first choice till today.

Ms. Jenny LIM
Executive Assistant to CEO
Cranberry, Malaysia

The team is knowledgeable and has shown commitment and professionalism in highlighting the possible consequences as well as providing us constructive opinions with options whenever any issues are raised.

We will continue to have Kaizen on board for our IP matters and certainly will recommend their top notch services.

Ms. Jo-Ann CHANG
Special Assistant to Group CEO
Spritzer, Malaysia


[Translated Version]
Semtech Semiconductor (ShenZhen) Co. Ltd has been coorprating with Kaizen CPA Limited for more than 4 years. During this period, I sincerely appreciate Kaizen for its professional service, timely completion of financial reports and tax declaration every month. Kaizen also provided many professional suggestions and opinions to our company. May Kaizezn be more and more prosperous!

Ms. Michel Chen,Finance Department
Semtech Semiconductor, Listed in USA

Kaizen has been working with us for years, and for variant projects, not only conventional enterprise issues such as license, director replacement, registration and de-registration, but also tax consulting and other CPA services, even some legal supports from your in-house team. You never let me down. The prompt services, the professional supports, the regional covered and the full ranged scopes, what else I could expect from Kaizen, the Trust! Once it’s established based on trust, it’s solid. Kaizen is our first choice whenever we need. Thank you!

Ms. Daphne MA
Director, Legal and Compliance – Asia
Corporate Compliance Attorney
Teledyne Technologies, USA
Teledyne Technologies, Listed in USA

通过和启源团队合作,我们体验到了高素质的精英团队服务水准,一切以客户需求为首宗旨。启源团队深入了解了我们项目的需求并制定和提供周详意见书等,特别是Susan Chen,针对我们项目从不同角度提供了专业全面的意见。

[Translated Version]
By cooperating with Kaizen, we have experienced high-level service rendered by an elite team. They always put clients’ needs as their top priority missions. The team of Kaizen has thoroughly studied the needs of our project and formulated and provided a complete and detailed proposal, especially Susan Chen, who has provided professional and comprehensive advice from different angles.

Ms. Janny XU, Legal Manager
Nonolive Group, China

通过和启源团队合作,我们体验到了高素质的精英团队服务水准,一切以客户需求为首宗旨。启源团队深入了解了我们项目的需求并制定和提供周详意见书等,特别是Susan Chen,针对我们项目从不同角度提供了专业全面的意见。

[Translated Version]
By cooperating with Kaizen, we have experienced high-level service rendered by an elite team. They always put clients’ needs as their top priority missions. The team of Kaizen has thoroughly studied the needs of our project and formulated and provided a complete and detailed proposal, especially Susan Chen, who has provided professional and comprehensive advice from different angles.

Ms. Stephanie Jiaxin ZHENG


[Translated Version]
The people of Kaizen are very professional and have very good attitude, especially Susan, who has been dedicated to serve the clients and helped us lay a solid foundation for the smooth development of our overseas business.

Ms. Jane DENG, Director
East Environment Energy, Listed in China

Dear Ms Tina, thank you so much for your help and assistance on building up our company and handling our tax in Singapore in the past year. Also, we really appreciated for your professional services in order to help us to success with our business. It was our pleasure to be able to cooperate with such a great company like you. We are deeply looking forward to seeing more and more cooperation with your company in the future.

Mr Joe K C Choi,Director
Fargos Resources Enterprise, Singapore


[Translated Version]
Kaizen Singapore office has a good service. They always patiently answer any questions we raised, we hope we can continue our cooperation in future.

Mr. Penny Pan, HR Department
Fwone Science & Technology, Singapore


[Translated Version]
The services of Kaizen are excellent and attentive, the people of Kaizen are knowledgeable and professional.

    晏勋 先生
计划财务部 总经理


[Translated Version]
It has always been a pleasure to cooperate with Kaizen. Kaizen is a very professional and trustworthy CPA firm!

刘亚方 律師
我司是初涉入影视文化行业,对于税务筹划及公司的企业战略部署还没具备完善的体系。有幸,启源给我们提供一个税务、审计、人力资源等咨询服务全方位的平台。特别感谢SUSAN CHEN,她具有优秀的专业知识和素质,本着“客户之事无小事”服务态度,为我们提供高质量的税务服务,积极处理我们的问题。

启源,是值得信赖的顾问公司!SUSAN CHEN,更是值得信赖的合作伙伴!

[Translated Version]
Our group sets food in the film and television culture industry for the first time and does not have a complete and integrated system for tax planning and corporate strategic deployment. Fortunately, Kaizen provides us with a comprehensive platform for taxation, auditing, human resources, and other consulting services. We would like to express our sincere thanks to Susan Chen! She has excellent professional knowledge and quality, provides us with high-quality tax services and attentively handles our issues in line with the service attitude of “Client has no small issues”. Kaizen is a trustworthy consulting firm! SUSAN CHEN is a trusted and reliable business partner!

戴翔 先生  总经理
TIANPENG Group, China

Tin, Sandy, Amanda, Susan and the entire Kaizen team have been instrumental in helping us run our WFOE in China.  Like clockwork, they ensure we are on top of all filings, and make sure everything is completed correctly and on time.  They have earned our trust, and are always available to assist in answering any questions.  I highly recommend them, and am grateful for all of their expertise, attention and support.  

Mr. Dan LONG, General Manager
Dragon Innovation, Listed in USA
Listed in NASDAQ

The service of your company is very good, and our company is very satisfied with the service your good company provided to us, thank you!Wish you and everyone at Kaizen a Happy Mid-Autumn Festival

Ms. Vivian PAN  
Finance Department
    Alpert Group, USA

Susan, Tin, Sandy, Timy, Tommy and the entire Kaizen team have been instrumental in helping us run our WFOE in China. Like clockwork, they ensure we are on top of all filings, and make sure everything is completed correctly and on time. Kaizen have been constantly monitor closely and update China’s government new Policies for Shenzhen Enterprises. They have earned our trust, and are always available to assist in answering any questions. I am highly recommend them, and am grateful for all of their expertise, attention and support given.  

Cindy ONG,General Manager
Kemet Technology, Singapore

Kaizen is a very professional accounting firm, always providing good value to clients. I have known this firm and used their services since 2011. Kaizen’s service is high quality and reasonably priced. I have truly enjoyed working with them.

Mr. Tom LUAN, Management Partner/Director
Honesta Capital, China


[Translated Version]
We have been cooperating with Kaizen for over eleven years. Kaizen has always provided us with very predictive professional advice and supports and informed us of the local policies in a timely manner. The people from Kaizen always elaborate the issues to us with patience and assist us to overcome the difficulties encountered in different periods and help our companies in China and Hong Kong develop steadily.

Ms. Moon HU
Administration Manager in China
ATCB Technology, USA

As a European company, we greatly appreciate the cooperation with Kaizen. The competence as well as the fast reaction time has especially found our recognition. We can recommend Kaizen without any restrictions.

Head of Controlling
Wempe, Germany

The team at Kaizen is responsive, knowledgeable and provides the needed help and advice to navigate the complicated business of having a foreign subsidiary in China. It has been a great pleasure working with the team at Kaizen! I highly recommend their services.

Ms. Sheau Min See
Director, Asia Pacific
ST Genetics, USA

一年前,由朋友推荐,我们接洽并选择了与啓源会计师事务所有限公司合作。这是一家非常专业的咨询公司,不止为我们在香港注册的公司提供了快速、专业的服务,同时,也为我们在国内的公司及时分享了一些国内的税务政策。随着我司业务的扩大(目前我们在北京、泰国、香港分公司),我们将会跟啓源会有更深的合作。这里特别感谢Base 在北京office的Smiley Zhang女士及其团队。

【Translated Version】
About a year ago, we approached and chose to cooperate with Kaizen CPA firm upon the recommendation of a friend. Kaizen is a very professional consultancy firm, not only providing fast and professional incorporation services for our Hong Kong company, but also sharing the latest tax policies of mainland China for our China company in a timely manner. With the development and expansion of our business (currently we have set up entities in Beijing China, Thailand and Hong Kong), we will establish much deeper and further cooperation with Kaizen. We would like to express our special thanks to Smiley Zhang and her team of Kaizen Beijing office.
We will also recommend Kaizen’s trustworthy and professional services to our friends. Wish Kaizen a bright and prosperous future!

李安柱 先生
Youker Group友客集团, 中国

Your team’s services are quite professional and your responses are timely and responsible.  We appreciated your great support for our project.  Many Thanks

Mr. Hao Ying, Legal Counsel
Accenture, China


[Translated Version]
Thank you very much for the help and supports in 2019! Our company is really satisfied with the timely reply and the completeness. Just a small suggestion: the satisfaction survey could better be a link to the options survery. Thanks!

Ms. Anne XUN, Finance Manager
Bronkhorst, Netherlands


[Translated Version]
Kaizen continues to improve the service quality, actively performs the accounting and files reviewing and other services and effectively communicate with clients and solve the problems in a timely manner and with good attitude. We appreciate with their dedication over the years. Thank you!

Ms. Sophia, Accounting Manager
Gain Capital, China

CTS has been using Kaizen for more than two years. During this period, Kaizen provided very professional advice and support to our accounting filed. We really appreciate for Kaizen’s efforts and contributors, they response very fast when we need any help from Kaizen especially Amy who is doing an excellent job. We will keeping trust on Kaizen and using their service to grow our China business.

Ms. Jing Sun, Finance Manager
CTS, China

We, Nixon (Shanghai) Commercial trading Limited, has been appointing Kaizen as our accounting consultant since Dec 2017.  During this period of time, Kaizen shows a high level of competent to classify our accounting entries and ensure our financial statements are prepared in accordance with China Accounting Standards.  Kaizen also communicate on our behalf with local tax authorities and local government bodies to make sure our annual statutory filings are comply with local requirements and the filings are submitted in a timely manner.  Their constructive advices are always valuable to us.  We are highly recommend their service.

Ms. Packy NG, Asia Financial Controller
Nixon, China
Kaizen is a professional company, in the previous years, we keep close relationship with their legal and accounting team. Besides offering professional service to our company, they also give us lots of usefully and professional advices. Thank you Kaizen.

Ms. Lisa
N.F. Smith & Associates, USA
We have been using Kaizen service for more than 9 years and Kaizen has provided very professional service and gone to great lengths to assist us with PRC WOFE. We appreciate Kaizen team and would like to take this opportunity to thank Kaizen for the good services.

Ms. Carmen, Accounts Department
China Tonghai International, Listed in Hong Kong

We are very satisfied about the service of Kaizen, especially about the prompt replies and the effectiveness of their communication. Their expertise and knowledge of the market is very helpful in our processes and decision making.
In addition, we suggest intermediate evaluation of contract if necessary to maintain mutual satisfaction and perception.We consider this short customer evaluation interview is part of that!

Mr Jente Huisman, Managing Director
Live Legends, Netherlands
By far, working with Kaizen from getting to understand how accounting in China works till quotation till we really start using Kaizen services today, I would like to say that Kaizen is very professional, patient and well service. Kaizan make us understand each of every steps of what’s happening, well knowledge and very responsible in each and every transactions.

Mr. Kenny LIM, COO
Hinlim, Malaysia

Kaizen China has provided Construction Specialties with excellent accounting and business services. The Kaizen team is highly professional, immediately responds to our needs, and provides our business with highly valuable guidance to help us be successful in China. I would highly recommend their services to any international business trying to navigate China’s complex business and accounting environment.

Mr. William HALLOCK
VP of International Operation
CS Group, USA
I am a Canadian expat, run a consulting practice based in Canada and Hong Kong.  I am also employed by an advisory firm as Head of Customer Success in Hong Kong.  I required the services of Rowell Santiago and the team at Kaizen CPA to guide me through Hong Kong tax regulations and tax minimization.  On top of that, my employer was relocating me to Kuala Lumpur from Hong Kong at the end of the year.  Rowell and Kaizen were able to advise on my unique international tax situation.  They looked backwards and forwards and prepared my income tax filing with sound advice, and completed my tax work.  Their experience really showed: my taxes were filed on time without penalties.  But that’s not all.  After I relocated to Kuala Lumpur, I found that now I had no way to pay IRD my taxes due because I was out of the country and did not have my e-check/tax account set up.  IRD was too slow to respond to my inquiry because of the novel coronavirus scare, and now I was at risk of paying late and faced a stiff 5% late penalty.  Within a day of calling Kaizen for suggestions,  and two days before my taxes were due, Kaizen’s team offered to accept my income tax payment to their business account and paid IRD on my behalf.  Now that’s incredible service: above and beyond the call of duty.  I let out a huge sigh of relief.

Rowell, you have one delighted customer.

Thanks so much Rowell and to the whole Kaizen team.  I highly recommend you and your team, and look forward to continuing to have you as my trusted HK Tax and Accounting advisory firm for years to come.”

Mr. Al Leong, MBA
Head of Customer Success
QRC Group, Hong Kong

Dear Respected business leaders,

We would like to take this opportunity to explain our views about "Kaizen services" now.

We are from SUNTECH INDUSTRIAL (Asia) limited, We started our Hong Kong office thro' Kaizen since 2008 October. From that day, we really felt warm services and modest way of communications for any of issues handled by "Kaizen".

We truly appreciate Kaizen team and their dedication .

All the best to Kaizen, we sure that, Kaizen and our company relationship should go long way with mutual understanding.


In 2007 we decided to chose the Kaizen services to set up companies in Asia. The only thing what we knew has been that we know nothing! No idea how to overcome bureaucratic issues, no idea whom to contact, no idea about left and right, up and down. The Kaizen teams of Hongkong and Shanghai - I highlight the name of Ms. Tina Tong, Kaizen Shanghai in this context- took us "lost kids in the dark" by their professional, experienced and always up-to-date hands. Tina guided and guides us smoothly, safe and competent through the accordant threats and dangers of the -for us- unknown fields of business set-up in Asia.

We must have had a lucky day when we met Kaizen. Without any exception promises have been kept, statements have been binding and fundamental, actions been triggered on time and perfectly. Even the smallest issues have been handled absolute professional and that in combination with high-speed.

If you need a servicing partner to do business set-up in the region there is only one name, Kaizen Corporate Services Limited!

Mr. Marcus Breulmann, Ms. Daniela Steinmetz
Addval Limited, Germany

MVR INTERNATIONAL has been using Kaizen’s service for over 2 years and a half now and they proved to be responsive, competent and were also able to give us good advice. It’s good to feel supported by a company like Kaizen when you are a foreign company investing in another country. Would highly recommend their service.

Mr. D. Penhard
MVR International, USA

Kaizen Certified Public Accountants Limited is a very professional consulting firm that helps a lot in setting up business in HK and in mainland China. 

I have set up two HK limited companies and one full subsidiary across the border via Kaizen. In testing the unknown water in China Kaizen has provided very satisfactory professional assistance and been utmost helpful in almost every aspect. Both teams in HK and in Shenzhen are excellent to work with. Thanks to their out-standing performance in business consultation all the procedures and red tapes and complication in doing business in China have been well monitored. I hereby want to give my thanks specifically to Ms. Susan Chen, Kaizen’s team leader in Shenzhen, whom has demonstrated full understanding, professional concern as well as patience, and the latest is one of the very much needed virtues in a business environment in today’s China. 

I am glad that I have chosen Kaizen to be my partner to start up my business in HK and China, and won't hesitate one minute to recommend this company to anyone who wants to be serious in doing business in the region. Thanks, Benjamin; thanks, Tammy, and many thanks, Susan!

Mr. Chris van Heyden, Director
Brussels, Belgium