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I am a Canadian expat, run a consulting practice based in Canada and Hong Kong.  I am also employed by an advisory firm as Head of Customer Success in Hong Kong.  I required the services of Rowell Santiago and the team at Kaizen CPA to guide me through Hong Kong tax regulations and tax minimization.  On top of that, my employer was relocating me to Kuala Lumpur from Hong Kong at the end of the year.  Rowell and Kaizen were able to advise on my unique international tax situation.  They looked backwards and forwards and prepared my income tax filing with sound advice, and completed my tax work.  Their experience really showed: my taxes were filed on time without penalties.  But that’s not all.  After I relocated to Kuala Lumpur, I found that now I had no way to pay IRD my taxes due because I was out of the country and did not have my e-check/tax account set up.  IRD was too slow to respond to my inquiry because of the novel coronavirus scare, and now I was at risk of paying late and faced a stiff 5% late penalty.  Within a day of calling Kaizen for suggestions,  and two days before my taxes were due, Kaizen’s team offered to accept my income tax payment to their business account and paid IRD on my behalf.  Now that’s incredible service: above and beyond the call of duty.  I let out a huge sigh of relief.

Rowell, you have one delighted customer.

Thanks so much Rowell and to the whole Kaizen team.  I highly recommend you and your team, and look forward to continuing to have you as my trusted HK Tax and Accounting advisory firm for years to come.”

Al Leong, MBA
Head of Customer Success, QRC HK Limited

Dear Respected business leaders,

We would like to take this opportunity to explain our views about "Kaizen services" now.

We are from SUNTECH INDUSTRIAL (Asia) limited, We started our Hong Kong office thro' Kaizen since 2008 October. From that day, we really felt warm services and modest way of communications for any of issues handled by "Kaizen".

We truly appreciate Kaizen team and their dedication .

All the best to Kaizen, we sure that, Kaizen and our company relationship should go long way with mutual understanding.



In 2007 we decided to chose the Kaizen services to set up companies in Asia. The only thing what we knew has been that we know nothing! No idea how to overcome bureaucratic issues, no idea whom to contact, no idea about left and right, up and down. The Kaizen teams of Hongkong and Shanghai - I highlight the name of Ms. Tina Tong, Kaizen Shanghai in this context- took us "lost kids in the dark" by their professional, experienced and always up-to-date hands. Tina guided and guides us smoothly, safe and competent through the accordant threats and dangers of the -for us- unknown fields of business set-up in Asia.

We must have had a lucky day when we met Kaizen. Without any exception promises have been kept, statements have been binding and fundamental, actions been triggered on time and perfectly. Even the smallest issues have been handled absolute professional and that in combination with high-speed.

If you need a servicing partner to do business set-up in the region there is only one name, Kaizen Corporate Services Limited!

Marcus Breulmann

Daniela Steinmetz

Addval Limited, German

MVR INTERNATIONAL has been using Kaizen’s service for over 2 years and a half now and they proved to be responsive, competent and were also able to give us good advice. It’s good to feel supported by a company like Kaizen when you are a foreign company investing in another country. Would highly recommend their service.

Mr. D. Penhard

MVR International, USA

Kaizen Certified Public Accountants Limited is a very professional consulting firm that helps a lot in setting up business in HK and in mainland China. 

I have set up two HK limited companies and one full subsidiary across the border via Kaizen. In testing the unknown water in China Kaizen has provided very satisfactory professional assistance and been utmost helpful in almost every aspect. Both teams in HK and in Shenzhen are excellent to work with. Thanks to their out-standing performance in business consultation all the procedures and red tapes and complication in doing business in China have been well monitored. I hereby want to give my thanks specifically to Ms. Susan Chen, Kaizen’s team leader in Shenzhen, whom has demonstrated full understanding, professional concern as well as patience, and the latest is one of the very much needed virtues in a business environment in today’s China. 

I am glad that I have chosen Kaizen to be my partner to start up my business in HK and China, and won't hesitate one minute to recommend this company to anyone who wants to be serious in doing business in the region. Thanks, Benjamin; thanks, Tammy, and many thanks, Susan!

Chris van Heyden
Brussels, Belgium