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Corporate Service - Malaysia

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Q&A on Employer on Record in Malaysia

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Q: What is an Employer on Record (EOR)?
A: An EOR is a third-party organisation that acts as the legal employer on behalf of a company, handling tasks like payroll, human resources duties, and ensuring legal compliance.

Q: Is using an EOR legal in Malaysia?
A: Yes, utilising an EOR in Malaysia is permitted, provided the provider complies with local employment and tax laws. Companies should ensure their EOR provider has a strong understanding of Malaysian employment laws.

Q: What advantages does an EOR offer in Malaysia?
A:
  1. Hire local employees without having to set up a legal entity.
  2. Ensure compliance with Malaysian labour laws and tax regulations.
  3. Expand into the Malaysian market with reduced risk and cost.
  4. Simplify human resources and administrative tasks while focusing on core business operations.


Q: What are the statutory obligations handled by the EOR?
A:
  1. Monthly tax deductions (PCB): Monthly tax deductions under Inland Revenue Board of Malaysia.
  2. Employees Provident Fund (EPF): Mandatory retirement fund contributions.
  3. Social Security Organisation (SOCSO): Coverage for work-related injuries.
  4. Employee Insurance System (EIS): Safeguards employees against loss of employment.
  5. Human Resources Development Fund (HRDF) levy: A mandatory contribution aimed at funding employee training and skill enhancement programs.

Q: What are the risks of using an EOR in Malaysia?
A:
  1. As the legal employer, the EOR service provider manages certain aspects of HR, which may limit the client company's direct control over employee contracts, benefits packages, and other HR-related decisions.
  2. Most EORs in Malaysia are unable to sponsor work permits for foreign employees, limiting the flexibility to hire expatriates through an EOR structure.
  3. While EOR solutions are cost-effective for short-term or pilot projects, the fees may exceed the cost of establishing a local entity if the company plans long-term operations in Malaysia.

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