Q:
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My entity is exempted from the RORC requirements. What should I be lodging with ACRA?
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A:
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Please inform ACRA you are an exempted entity via the e-Service 'Update Register of Registrable Controllers' in BizFile+, by selecting 'Yes' to the question 'Is the entity exempted from RORC requirements?'.
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Q:
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My entity was previously exempted from maintaining a RORC but is no longer exempted. When do I have to set up the RORC and lodge the information with ACRA?
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A:
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You must keep and maintain the RORC at the entity’s registered office address or the registered office of your appointed RFAs, no later than 60 days after the entity no longer qualifies for exemption. Information on the RORC must be lodged with ACRA within 2 business days after the entity has set up its RORC.
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Q:
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Can I lodge RORC information for multiple entities at the same time?
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A:
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RORC information can be submitted individually for a single entity, or in bulk for multiple entities.
To submit the RORC information for multiple entities, download the prescribed Excel template here, <To link to bulk upload template> and follow the instructions in the template. After verifying that the RORC information is accurate, upload the file via the 'Update Register of Registrable Controllers' e-Service in BizFile+.
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Q:
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Can I use the bulk upload function to upload controllers that are foreign entities?
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A:
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You may upload RORC information for all entities (including foreign corporate entities, societies, trusts, entities with UEN not issued by ACRA) identified as a corporate controller, using the prescribed Excel template.
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Q:
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I have lodged RORC information using the bulk upload function, but the RORC information submitted is not reflected in the system. Why?
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A:
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All records uploaded using the bulk upload function will be processed at the end of the day. An email will be sent the next day, to notify lodgers of the number of records processed. You can check on the transaction using the 'Transactions Status Enquiry' via BizFile+ with the transaction number provided.
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FAQ
