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Q&A Regarding Medical Insurance E-Vouchers

Answer
From January 1, 2021, Medical Insurance E-Vouchers will officially be used for medical settlement in Beijing. By then, the insured person does not need to carry the physical medical insurance card when seeing a doctor and can directly use the mobile phone to scan the QR code to complete the real-time settlement. After the medical insurance electronic vouchers are activated, Beijing will become the first city in China where the medical insurance electronic vouchers cover all insured persons, all designated medical institutions, and all types of expenses. This article aims to solve frequently asked questions in the form of Q&A for clients’ reference.

Q: What is the Medical Insurance E-Vouchers?
A: At present, insured persons in Beijing are required to see a doctor with social security card and make settlement with the aforesaid card, and they must bring the social security card (except for emergency), otherwise they will not be able to settle the fees with medical insurance. For those who are sent to the hospital for emergencies or those elderly people tend to forget their social security cards, they often encounter some inconveniences. From January 1, 2021, Medical Insurance E-Vouchers will be added for medical settlement in Beijing. The insured person can use the Medical Insurance E-Vouchers to scan the QR code for medical treatment, and the social security card will no longer be the only voucher for medical settlement.

Q:
How can I apply for Medical Insurance E-Vouchers?
A:
At present, those attending basic medical insurance can activate Medical Insurance E-Vouchers through multi-channel platforms certified in Beijing, including Beijing Tong APP, China Heal THCARE Security APP, WeChat, Alipay and Financial Institution APPs. Financial Institution Apps include: HUAXIA Bank, Bank of Beijing, ICBC, Agricultural Bank of China, Bank of China, China Construction Bank, China CITIC Bank, Bank of Communications, Postal Savings Bank of China, China Everbright Bank, China Merchants Bank, SPD Bank, China Minsheng Bank , Ping An Bank, Industrial Bank, China Guangfa Bank, China Bohai Bank, China Zheshang Bank, Hengfeng Bank, UnionPay. With immediate effect, insured persons in Beijing can apply for and activate their Medical Insurance E-Vouchers at any time.

Q:
How to use Medical Insurance E-Vouchers?
A:
The insured person can only proceed with medical settlement after activating the Medical Insurance E-Vouchers. It is recommended to complete the Medical Insurance E-Vouchers activation before seeking medical treatment. You only need to enter the Medical Insurance E-Vouchers keyword query in the relevant APP of the multi-channel platform, and you can find the Medical Insurance E-Vouchers activation portal. After entering, on the pop-up page, select your place of enrolment. Click “Activate Now” to activate after authentication. When using it, you will be asked to set a password. After success, a QR code for identity credentials will be generated.

Q:
After activating the Medical Insurance E-Vouchers, can I still use the physical medical insurance card for settlement?
A:
Sure. Based on ensuring that the card-holder medical settlement process remains unchanged, Medical Insurance E-Vouchers medical settlement is a new settlement method. After the basic medical insurance person activates the Medical Insurance E-Vouchers, he can scan the Medical Insurance E-Vouchers at the designated medical institution in Beijing to confirm the identity of the insured person and conduct medical settlement. Later, the application of Medical Insurance E-Vouchers will gradually expand from offline to online. At that time, the insured can download and log in to the APP of the pilot medical institution with their mobile phone, bind the Medical Insurance E-Vouchers, and settle the medical insurance expenses online, without having to queue at the payment counter.

Q:
What are the functions of Medical Insurance E-Vouchers?
A:
The Medical Insurance E-Vouchers has functions such as identity Voucher, information record, self-service inquiry, medical insurance settlement, medical insurance business, etc., to ensure that Beijing basic medical insurance person can efficiently and safely enjoy various public services of the medical security department on the Internet. At the same time, Beijing has opened the identity verification function for Medical Insurance E-Vouchers.

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