Q：
|
What are the general requirements for setting up a travel agency in Malaysia?
|
A：
|
-
A travel agency must be a private company incorporated under the Companies Act 2016.
-
The company name should signify the nature of the business by using terms like “travel”, “tours”, “journey”, “excursion”, “holiday”, “vacation”, “adventure”, “getaways” etc.
-
Foreign director must have employment pass for the application of travel agency license.
-
Shareholder shall not have any share equity interest in other tourism agencies.
-
Shareholder of foreign company must have at least 3 years’ experience in the tourism industry.
-
Foreign equity ownership is restricted to company. Foreign individuals are prohibited from owning equity in a travel agency.
-
The minimum paid-up capital of the company varies according to the type of travel agency license to apply.
-
The company must have suitable premises in a commercial area.
-
At least 1 representative of the company who are in the key post (such as Director/ Chief Executive Officer/ Chief Operating Officer/ General Manager) has to attend Travel & Tour Management Course.
|
Q：
|
What is the Travel & Tours Management Course (“TTMC”)?
|
A：
|
TTMC is a mandatory 2-days course for new travel and tour operators focusing on providing knowledge and skills related to the tourism and travel industry, including areas such as tourism management, travel agency operations, tour guiding, hospitality management, destination management, and related topics.
|
Q：
|
What is ticketing for a travel agency?
|
A：
|
Ticketing is when you sell tickets for various modes of transportation, such as buses, rails, ferries, flights as well as other travel-related services like hotel accommodation and car rentals. Ticketing is a crucial part of the travel agency's services, ensuring that customers have everything they need for a smooth and hassle-free travel experience.
|
Q：
|
What is the capital requirement for a foreign owned travel agency?
|
|
A：
|
|
Type of License
|
Maximum Foreign Equity Ownership
|
Minimum Paid Up Capital
|
|
Inbound
|
100% - ASEAN/ Non ASEAN company
|
RM1,500,000
|
|
Inbound & Ticketing
|
70% - Singapore/ Cambodia
company
51% - other ASEAN company
except Singapore/ Cambodia
|
RM1,000,000
|
|
Inbound & Ticketing
|
30% - Non ASEAN company
|
RM500,000
|
|
Outbound
|
Not allowed
|
Not applicable
|
|
Q：
|
What are the steps to open a travel agency in Malaysia?
|
|
A：
|
-
Company incorporation.
-
Apply for premise and signboard license.
-
Apply for Travel Agency License with Ministry Of Tourism, Arts and Culture (MOTAC).
-
Submit documents and await premise inspection by MOTAC.
-
Submit TTMC Certificate.
-
Submit tourism association membership certificate.
-
Pay license fee upon receipt of notice from MOTAC.
|
Q：
|
What is the licence renewal period?
|
A：
|
Depending on the Licensing Division and its requirements for licence renewal, i.e. the completion of the documentation for renewal and the financial condition of the company, the license renewal period can range from 1 to 3 years.
|
FAQ
