Withholding Tax e-Appeal Service Launched in Malaysia
The Inland Revenue Board of Malaysia (HASIL) has officially launched the e-Rayuan Pungutan Cukai Pegangan (Withholding Tax Collection e-Appeal) service. This new feature is fully accessible online via the MyTax portal, marking a significant shift from the previous manual customer feedback forms to a faster, more streamlined digital process.
Key Features of the Service
The newly integrated e-Appeal system digitizes several crucial withholding tax matters, allowing taxpayers to manage:
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Payment adjustments
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Penalty/increase removals
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Waiver applications
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Refund requests
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General withholding tax inquiries
Additionally, users can track the status of their applications in real-time, promoting greater transparency and a more user-friendly experience.
Who Can Use the Service?
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Individual
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Director
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Representative of the company
How to Access the Platform
Taxpayers can log into the MyTax portal（
https://mytax.hasil.gov.my）and navigate through the following steps:
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Go to Daftar Masuk (Login).
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Select the appropriate role (Individu / Pengarah / Wakil Pengarah).
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Go to Perkhidmatan ezHasil > eRayuan > e-Rayuan Pungutan > Cukai Pegangan (WHT).
Detailed user manuals are also available directly within the portal after logging in.
For further information, please visit the official website of the Inland Revenue Board of Malaysia at
https://www.hasil.gov.my/en
KAIZEN Group, together with its associate firms in Malaysia, can help the clients to perform these compliances formalities so as to maintain the Malaysia company in good standing. Please call and talk to our professional accountants in Kaizen for further clarification.
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